Privacy Policy

Welcome to Vamora.store (referred to as "we," "our," or "us"). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit and interact with our website. Additionally, it outlines our Terms and Conditions, Return and Replacement Policy, and Shipment and Delivery details.

1. Information We Collect

When you visit Vamora.store, we may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely by third-party payment gateways)

b. Non-Personal Information

  • Browser type and version
  • Device type
  • IP address
  • Operating system
  • Referring website or search engine

c. Order Information

Details about the products you purchase, including customization preferences. Transaction history and related details.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders, including shipping and returns.
  • To communicate with you regarding your purchases, inquiries, or promotions.
  • To improve our website's functionality and user experience.
  • To prevent fraud and secure transactions.
  • To provide customer support and address concerns.
  • To send marketing emails or promotions if you opt in.

3. Terms and Conditions

By using Vamora.store, you agree to the following terms:

  • All products are subject to availability. In case of stock unavailability, we will notify you promptly.
  • Prices are subject to change without prior notice.
  • Customizations on products are final and cannot be altered once the order is confirmed.
  • Users are responsible for providing accurate and complete information for order processing.

4. Return and Replacement Policy

We strive to ensure the highest quality for all our products. However, we have the following policy in place:

No Returns or Refunds: We do not provide returns or refunds for products once sold.

Replacement Policy: Replacements will only be considered for products with quality issues, such as manufacturing defects or damage during transit.

To request a replacement, you must contact us within 2 days of receiving the product. Proof of the issue (e.g., photos) must be provided.

Replacements are subject to verification and approval by our team.

5. Shipment and Delivery

We aim to deliver your orders promptly and efficiently:

  • Delivery Time: Orders will be delivered within 7 to 15 business days, depending on your region.
  • Shipping Charges: Shipping charges, if applicable, will be displayed during checkout.
  • Order Tracking: Once your order is shipped, we will provide tracking details to monitor your shipment's progress.
  • Delays: While we strive to meet delivery timelines, unforeseen circumstances may cause delays. We will notify you in such cases.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

  • Service Providers: We share information with third-party vendors that assist in order fulfillment, payment processing, and website maintenance.
  • Legal Obligations: We may disclose information if required by law or to protect our legal rights.
  • Business Transfers: In case of a merger or sale, your data may be transferred as part of the transaction.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and offer tailored advertisements. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before sharing any personal information.

9. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure.

10. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data.
  • Opt out of marketing communications.
  • Restrict or object to data processing in certain circumstances.

To exercise your rights, please contact us at vamora.co.in@gmail.com

11. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Vamora.store
vamora.co.in@gmail.com

Thank you for trusting Vamora.store with your personal information!